Four Signs You’ve Outgrown Your Headquarters

Most headquarters require updates every 15 years, but the rapid advancement of technology is shortening the life of a building and making the demand for modernization even greater.

For example, in the financial industry, institutions have been so focused on their branch networks for the past 20 years, they now find their headquarters out of date and out of space.

As financial transactions shift from in-person to online, the support for those transactions is moving from in-branch to the back office. Supporting online banking means handling a constant stream of customer needs and system updates reliably and efficiently. This means more space is needed for call-centers, IT staff and equipment.

A headquarters building must facilitate operational efficiency as well as the acquisition and retention of your employees. Here are a few common signs that you’ve outgrown your headquarters. 

  1. Shared and Overflowing Offices

    As you hire staff for call-centers and IT, the temptation to overbook office space grows. But going back to shared office space may not fit the atmosphere of your institution or meet employee expectations.

    Cramming into shared desk space is not a long-term solution. Crowded break rooms, too few chairs and long lines to a single bathroom disrupt the workday. Achieving your employees’ top performance requires ample and well-designed space.

    According to workspace design specialists, each employee requires 300 square feet of space. More than just desk space, this measurement factors in hallways, break areas, and conference rooms. Anything less risks disorganization and discomfort.

  2. Conflict for Conference Space

    Conference rooms must be readily available and well-equipped. When conference spaces are hard to reserve or nonexistent, we see less collaboration. Unintended meeting spaces, pieced together as an afterthought are not efficient at producing the same results as cleverly designed conference rooms. Areas designated for collaboration give employees a sense of community where everyone is comfortable collaborating and offering ideas.

    Supplying the meeting spaces with technology encourages creative thinking. Employees spend nearly a quarter of their workday in meeting rooms according to Providing employees with sufficient meeting space and modern video conferencing technology can improve overall employee communication and effectiveness.  

  3. Low Employee Retention

    Turnover will always exist, but if you find it difficult to retain a consistent core, consider assessing your work environment. Employees don’t need extravagant workspaces but they must have access to flexible spaces where they can perform focused, uninterrupted work or engage with others without fear of disrupting their peers. The workspace should enable, not prohibit their best working style.

    The workspace must provide a sense of self, an ability to move freely and escape noise and disruption. Staff are happiest when working in an environment with space to be productive and separate spaces to take breaks and refresh. When your staff is happy, turnover is lower and productivity is increased.

  4. Clutter and Disorganization

    When your institution advances in new technology, the staff hired to support will also grow. This addition of equipment and staff can easily turn the workspace into a cluttered, disorganized space. Boxes stacked along hallways and wires and cords laying around, create hazardous areas and take over space that was once available for new hires.

    Organization is key to making an office run efficiently and avoid costly mistakes. A floor plan should easily incorporate new hires, technology upgrades and a changing workflow. Organizing adequate space through the latest proven designs help employees separate workspace, from storage space.

    Your headquarters should be able to adjust to accommodate your company’s changing needs.