Credit Union of America

The busiest branch of Credit Union of America (CUA) handles over 20,000 transactions per month, and needed help. It had been twenty years since the two-and-a half-story building had been updated. Therefore, it required new infrastructure, improved workflow, and a fresh look that reflected their community brand.

After a marketing study from the Strategy Team, NewGround’s Design Team created a more open, bright, and inviting space. This space could also handle the heavy member traffic. In addition, the exterior was upgraded with a fresh design (including a dramatic two-story entrance), which was sensitive to the surrounding historical architecture. Finally, the Build Team corrected structural issues and water damage on the inside.

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9.5%
asset growth post-completion
10,670
square feet
9%
member growth post-completion