Navigate the Challenges of a Network Transformation Rollout
Businesses should update their retail branches regularly to maintain their appeal to their consumers. Some updates to branches include furniture, branding, or technological upgrades. Others update their branches if they need more resources, care, or attention based on the area. In order to properly rollout a new branch network, clients should consider three key factors: […]
Growing, Consolidating, or Merging? Time for a Network Transformation
In the event that more than one branch needs to be updated, changed, or redesigned, it is considered a branch network transformation. Ideally, a financial institution would plan to have all of its branches updated within a short time period to maintain a consistent brand and public appearance. Consumers most frequently interact with your branches, […]
The Power of the Prototype: Embracing Change
Written by Amanda Jasper, Director of Corporate Communications at NewGround So, you’ve strategized and designed your prototype that will drive change across your branch system – but how can you drive change across your staff behavior and interaction? In this final installment of our prototype series, we interviewed NewGround’s Tom Auer, Senior Vice President of […]