The Emergence of the Third Space in Workplace and Retail Design

When you’re not at the office and you’re not at home, where are you? The concept of a third space, introduced by sociologist Ray Oldenburg, refers to a social environment distinct from home and work, where individuals can gather, relax, and engage in meaningful interactions. These spaces, such as cafes, parks, and co-working areas, foster […]

What is the Right Approach to Remote Work for Your Financial Institution?

Remote and hybrid work environments have upended how we do business, where we work, and how we live our lives. But there’s no single approach to remote work that satisfies the needs of every organization, banking professional, and consumer. Your ideal approach to remote and hybrid work should extend to your design strategy, adapting traditional […]

Designing Next-Generation Branches: Engaging Millennials and Gen Z Consumers

Digital Integration and Seamless Experiences The dramatic shift toward digital banking has been pronounced in every age bracket, with younger generations in particular prioritizing digital services over the in-person experience. But as Millennials and Gen Z consumers age into more complex banking needs like mortgage services and business loans, financial institutions can remain competitive by […]