CHESTERFIELD, Mo., January 20, 2017–NewGround, a St. Louis-based design-build firm, announces the appointment of Catherine Reus as Manager of Client Experience. She will be responsible for contributing to the evolution and growth of the organization by managing all customer experience activities.
“We are excited to have Catherine join us and lead our efforts to enhance the client experience. Because we are an experiential design-build firm, we believe that at the intersection of Brand, Place and Culture something special happens. We believe strongly that you create an experience for your customers and employees that is unique and memorable,” said Jeff Winter, Senior Vice President of Business Development.
Catherine has a diverse background with 10 years of customer service experience that enables her with the unique skill of understanding how to build long lasting relationships with customers.
Catherine holds a Bachelor of Science in Equine Business Management from West Texas A&M University.
“This position is a culmination of every position I have had thus far and I am ecstatic to be part of the family at NewGround. I am looking forward to creating many long lasting relationships with our clients to not only give them a beautiful building, but a wonderful experience as well,” said Catherine Reus.
NewGround is the industry thought-leader in strategy, innovative design, and project management, and has been for over 100 years. We help financial institutions master the power of their space to create the next generation workplace and retail solutions. At NewGround, we are driven by our core values of: Serving Others, Excellence, Innovation, Collaboration, and Communication. Headquartered in St. Louis, Missouri, NewGround maintains corporate offices in Chicago, Illinois, Honolulu, Hawaii, and Waterloo, Ontario, with a regional presence throughout the U.S. For more information, visit NewGround at www.newground.com.