Design and Tech Synergize to Elevate Retail Experiences

The future of retail lies at the intersection of design and technology. In the retail design space, we’ve seen firsthand how combining innovative design principles with cutting-edge technology can create immersive and memorable customer experiences. Even in the realm of optimization, technology is helping retailers fine-tune their store layouts, using machine learning to track and […]

The Power of the Prototype: Embracing Change

Written by Amanda Jasper, Director of Corporate Communications at NewGround So, you’ve strategized and designed your prototype that will drive change across your branch system – but how can you drive change across your staff behavior and interaction? In this final installment of our prototype series, we interviewed NewGround’s Tom Auer, Senior Vice President of […]

THE POWER OF THE PROTOTYPE | PART II: DELIVERING NEXT GENERATION DESIGN

Written by Amanda Jasper, Director of Corporate Communications at NewGround   It’s time to face the facts: your branches do not meet current consumer demands and need a fresh design to remain relevant, retain existing consumers, and attract new ones. But the question is: how do you update all locations with a consistent branded environment? […]

THE POWER OF THE PROTOTYPE: LEADING WITH STRATEGY

Written by Amanda Jasper, Director of Corporate Communications at NewGround   Picture this: your branch system is no longer relevant and lacks technology, which, in turn, no longer attracts consumers. What solutions can help you start transforming your branches? Create a prototype design that all your spaces can be modeled after. In this first installment […]

Race to the Finish Line

Are Retailers Outperforming Banks with Transformation? By: Glory and NewGround In today’s fast-paced society, retailers are making strides and banks need to take notes. Although these are two completely different industries, banks can learn a thing or two from retailers that are creating amazing in-store experiences. “Back from the Dead: What Retailers Can Learn from […]

Total Transformation: How To Engage Differently

Written by Amanda Jasper, Director of Corporate Communications– NewGround Transformation can manifest itself in many forms. So the big question is, do you need to transform your culture to engage differently? Transformation should also be the output or call to action, with your organization being fully-aligned and feeling the effects of growth. In the final […]

Can Experiential Strategy and Design Lead to Higher Growth for Credit Unions?

Executive Summary Dr. William G. Dean, Scott Florini, and Evan Briddle The purpose of this white paper is to examine how consumer satisfaction is manifested through experiential strategies— and physical design—that drive consumer experiences at the branch level. It is found that experiential strategies are a factor in driving the growth of credit unions. Credit […]

Interior Design: The Architecture of Tomorrow

Written by Amanda Jasper, Director of Corporate Communications at NewGround Let’s face it: everyone wants to live and work in beautiful buildings. It all comes down to the way the interior is designed. That’s why our future relies on striking, innovative design to keep both consumers and employees happy in a refreshing work environment. We […]

Pods, Cash Bars, and Teller Lines: The Battle of Banking Options

In today’s modern banking world, designs and technology change rapidly, along with the growing needs of consumers. Financial institutions are serving consumer transactions in a few ways: Traditional teller lines Pods Cash bars So, what are some advantages and disadvantages when using each of these systems? Check them out! Teller Lines Financial institutions first started […]

The TTCU Story: Future Proofing Design

It’s every credit union’s dream to achieve so much success that even their headquarters building runs out of space. How can you design a building that accommodates for future growth? A recent example is TTCU Federal Credit Union’s (TTCU) headquarters—one of NewGround’s most prominent projects to date. We sat down with Jerry Hoopert, Senior Vice […]