service / Change Management

Immersion

Your employees are the most valuable asset in delivering your brand promise. We help you equip them with the tools they need to be successful in your new space right away.

Offerings

HQ Immersion
Branch Retail Immersion

HQ Immersion

Moving into a new headquarters can be overwhelming for employees, especially when you bring teams together who haven’t interacted in the same space before. Our HQ Immersion service helps your team achieve maximum efficiency with a minimal learning curve.

  • Training sessions help employees understand the reason for the change and how decisions were made to help make their jobs easier
  • We demonstrate the Employee Journey for each zone of the headquarters so employees understand the purpose of each type of space
  • We help coach employees how to perform their roles within their new environment, including training on new technologies and tools
  • We ensure the transition runs smoothly

Branch Retail Immersion

Our immersive and interactive training sessions and follow up sustainment sessions ensure your branch employees are ready to serve your consumers when you launch. 

  • We educate employees on the reason for the change and the strategy behind it
  • We help build confidence in employees that they are fully prepared to perform their roles within the new space
  • Your employees will understand how consumers will flow through your space and be prepared for how to interact with them at every step of their experience
  • Employees will receive training on technology and tools to be fully prepared to answer questions from consumers

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Related

Projects

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TTCU Federal Credit Union Headquarters
Tulsa, OK Project
Hickam FCU
Pearl City, HI Project

Latest

Insights

Insight
10/3/23
Designing for Accessibility: Modern and Inclusive Banking Spaces

Inclusivity and accessibility are essential elements of any public-facing design. Financial institutions recognize the importance...

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Press Release
8/14/23
Transforming Financial Institutions: Navigating Change with Effective Change Management

In the dynamic landscape of financial services, change is the only constant. Evolving customer expectations,...

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Insight
7/27/23
Transforming Retail Spaces: How Strategic Assessment Drives Performance and Growth

Retail spaces have to evolve as quickly as consumer preferences. Retailers need constant innovation and...

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