service / Change Management

Immersion

Your employees are the most valuable asset in delivering your brand promise. We help you equip them with the tools they need to be successful in your new space right away.

Offerings

HQ Immersion
Branch Retail Immersion

HQ Immersion

Moving into a new headquarters can be overwhelming for employees, especially when you bring teams together who haven’t interacted in the same space before. Our HQ Immersion service helps your team achieve maximum efficiency with a minimal learning curve.

  • Training sessions help employees understand the reason for the change and how decisions were made to help make their jobs easier
  • We demonstrate the Employee Journey for each zone of the headquarters so employees understand the purpose of each type of space
  • We help coach employees how to perform their roles within their new environment, including training on new technologies and tools
  • We ensure the transition runs smoothly

Branch Retail Immersion

Our immersive and interactive training sessions and follow up sustainment sessions ensure your branch employees are ready to serve your consumers when you launch. 

  • We educate employees on the reason for the change and the strategy behind it
  • We help build confidence in employees that they are fully prepared to perform their roles within the new space
  • Your employees will understand how consumers will flow through your space and be prepared for how to interact with them at every step of their experience
  • Employees will receive training on technology and tools to be fully prepared to answer questions from consumers

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Related

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Latest

Insights

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Press Release
6/16/21
NewGround Celebrates West Texas National Bank Completion

Project completed ahead of schedule despite local weather setbacks FOR IMMEDIATE RELEASE CHESTERFIELD, Mo., June 16, 2021–NewGround, a St. Louis-based...

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Article
5/17/21
Our CEO Kevin Blair has been featured in CU Management’s article on The Great Unlock!

Technology is moving incredibly fast, and gradual changes could be futile, says the president/CEO of CUES Supplier member NewGround, St. Louis....

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Article
4/29/21
Our CEO Kevin Blair has been featured as St. Louis Business Journal’s Character Feature of the month!

In his interview, Kevin dives into his deeply-rooted history serving financial institutions, giving him a powerful edge by knowing the...

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